Shipping & Returns
Shipping Policy:
We use USPS Standard Delivery, which is usually between 2 to 8 days depending on your location. If you need a rush on an item we will be happy to make arrangements, just hit the Contact Us link at the bottom of the page. Customer Service is our highest priority and we can cater to almost any need!
For In Store Pickup choose "Local Pickup" under the Shipping Tab at checkout.
Returns:
After receiving your purchase if you are unhappy with something or you find the fit is not to your liking, don't fret! Simply return it to us within 14 days of your initial purchase for a refund!
- Return your item 15 days from your initial purchase receive your money back
- Any return after 15 days will get store credit.
- Any return after 30 days can not be returned.
- Any HOLIDAY THEMED ITEMS will only receive store credit.
- All items that are Marked Down are Final Sale.
- All SWIMSUITS are Final Sale.
You must pay for the shipping for the return. Once we have received the returned merchandise and upon inspection are found to be in unused condition, customer's credit card will be refunded. After 30 days from the date of purchase all sales are final. Customer is responsible for all shipping costs to return the item.
*** We no longer are shipping Candles or Wine Glasses due to too many breaking in shipping with USPS no matter how well we package theses items. We are so sorry for any inconvenience this may cause.***
QUEEN OF SPARKLE RETURN POLICY:
Return Policy:
We will accept unworn, unwashed, or defective merchandise purchased through up to 14 days for a full refund.
RETURNS
We will accept returns from full price products purchased on our website and as long as the return is within 14 days after receiving your order. There is a one-time $13 return shipping and processing fee which will be deducted from all returns. Returns are at your own expense (except in case of manufacturing defect). We reserve the right to deny returns if the item(s) does not meet our policy requirements.
If you wish to submit a return, please contact wanderlustbyabby@gmail.com; an order number must be provided in the email, which will allow us to then send a return label.
**RETURNS ARE NOT APPLICABLE ON SALE OR DISCOUNTED ITEMS**
RETURNS PROCESSING
If approved, your return will be processed within 5 business days after the item is received at our warehouse.
REFUNDS
A $13 return fee will be deducted from your refund. Your refund will be issued to the original form of payment- no exceptions. If your card is no longer active, you will receive a store credit. Please note, we do not refund any shipping charges.
EXCHANGES
We do not offer exchanges. Simply return your unworn item for a refund or request store credit and place a new order.
*Please note, we cannot guarantee inventory will be available when you place a new order.
WRONG ITEM RECEIVED
Please contact us immediately at wanderlustbyabby@gmail.com if you received an incorrect item, and we can process your return as soon as possible.
If the correct item is available, we will ship the replacement item.
If the correct item is unavailable, a refund will be issued.
SALE ITEMS
All items on sale are sold as-is and are final sale. There are no returns/exchanges accepted.
Any return of a final sale item will not be issued any form of credit- refund, store credit, or exchanges.
In the event you return a final sale item, you will be contacted to coordinate a return shipment back to you. You will then be responsible for the return shipment cost as you did not adhere to our final sale policy.
After our email is sent, failure to communicate to us within 3 business days to coordinate your return will result in forfeit of clothes without any form of credit.
**Please note we are closed on Sunday. If you place an order on Saturday after 2, It will not be processed until the following business day.
If you ever have any questions, never hesitate to reach out to us. Customer service is our top priority. We love our clothing and accessories and we want to ensure you do as well!